Trust & Security
Trust & Security
Enterprise-ready governance, security posture, and compliance commitments. Built for CIOs and security teams who need clarity.
Who we serve
Resolvify is built for enterprise IT, SRE, and NOC teams running 24×7 production systems. We focus on organizations where reliability, audit trails, and human oversight matter—BFSI, telco, healthcare, and SaaS at scale.
Why we built Resolvify
Incident fatigue is real. Teams are buried under alerts, manual runbooks, and fragmented tools. MTTR stays high because context is scattered—tickets here, logs there, tribal knowledge in someone's head.
We built Resolvify to give ops teams a single place where AI helps correlate, suggest, and execute—but always with guardrails. Human approval for high-risk actions. Audit logs for every run. Change calendars respected. No black-box automation.
The goal: reduce MTTR, reclaim SRE bandwidth, and let CIOs sleep knowing automation is governed, not rogue.
Enterprise readiness
Deployment models
SaaS (Resolvify-managed) or VPC (isolated in your cloud). Choose what fits your security posture.
Uptime
Target 99.9% for SaaS. VPC deployments run in your environment—your SLA applies.
Data handling
Data stays within your boundaries. Resolvify does not train on your data. Tenant isolation in multi-tenant SaaS.
Security & compliance stance
Data & access control
Role-based access, least-privilege by runbook and environment. Integration with your IdP (SAML, OIDC).
Logging & audit
Every runbook execution is logged—who triggered, what changed, rollback available. Audit-ready for internal and external reviews.
Encryption
Encryption at rest and in transit (TLS 1.3). Keys managed per your requirements.
Compliance roadmap
SOC 2 Type II and ISO 27001 in progress. We share progress with customers during vendor onboarding.
Governance & accountability
- Registered in India
- Entity and operations based in India.
- Long-term roadmap
- Committed to enterprise reliability and continuous improvement.
- Support commitments
- SLA-backed support for Growth and Enterprise. Standard support for Starter.
Trust signals
Verticals we serve
"Resolvify cut our L1 MTTR by half. The guardrails let us move from assist to auto without losing sleep."
"Finally, automation we can trust. Audit trails for every action—exactly what our compliance team needed."
Certifications & posture
Security review / DPA / Vendor onboarding
CIO and security teams: we provide security questionnaires, DPAs, and vendor onboarding support. No runaround—a clear path from evaluation to production.
Request security packInclude "Security review" in your message when booking a pilot, and we will prioritize your security and compliance requests.